Privacy Policy

Baton of Hope Derbyshire values your privacy and is committed to protecting your data. This privacy policy explains how we collect, use, and protect your information when you use our website, services, and online shop. We always want to improve so if you can support us in doing better, join our committee as website lead.

1. Information We Collect

We may collect and process the following information:

  • Personal Data Provided by You:

    • Name

    • Email address

    • Shipping and billing addresses

    • Payment information (via third-party payment processors)

  • Order and Shipping Information:

    • Details of purchases made through our online shop

    • Correspondence related to your orders

  • Automatically Collected Data:

    • Cookies and similar tracking technologies to enhance user experience and analyze website usage

2. How We Use Your Information

Your data will only be used for the purposes you consent to, which include:

  • Processing Orders: To fulfil and deliver purchases made through our online shop

  • Customer Support: To respond to inquiries and resolve issues

  • Optional Communication: With your explicit permission, to contact you for purposes outside the selected areas, such as newsletters or marketing materials

3. Payment Processing

We use third-party services to process payments securely. These services adhere to industry standards for secure card payment methods. Your payment information is transmitted securely and not stored on our servers.

4. Data Storage

Your data is stored securely on:

  • Squarespace or other third-party platforms used to build and design this website

  • Platforms that comply with data protection regulations to ensure your data is kept safe

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website by:

  • Tracking website usage

  • Analyzing visitor behaviours to improve functionality

You can manage your cookie preferences in your browser settings.

6. Your Privacy Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate data

  • Withdraw consent for optional communications

  • Request deletion of your data, where applicable

To exercise these rights, contact us at [Insert Contact Email].

7. Third-Party Services

We may share your data with third-party services strictly for:

  • Payment processing

  • Order fulfillment and shipping

These services are bound by confidentiality agreements and comply with applicable data protection laws.

8. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

9. Compliance with Data Protection Laws

We comply with the Data Protection Act 1988 and any relevant updates to ensure your information is handled responsibly and securely.

10. Changes to This Privacy Policy

We may update this policy from time to time. Significant changes will be communicated to you through our website or other appropriate means.

11. Contact Us

If you have questions about this policy or how your data is handled, please contact us
[Your Contact Email Address]
[Your Business Address]

By using our website, you agree to the terms of this Privacy Policy.